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Press release

COVID-19Preventive measures are undertaken to minimize the risk of transmission

COVID-19Preventive measures are undertaken to minimize the risk of transmission

Montréal, March 12, 2020 – The COVID-19 situation continues to evolve at a face pace. Loto-Québec’s first priority is the health and wellbeing of its customers and employees, and as such, concrete measures have been taken in all of its establishments, both in spaces frequented by its customers and its employees. What’s more, tactical committees are working in every sector to implement measures that minimize the risk of transmission of this virus. Loto-Québec is closely monitoring the situation and following the guidelines set forth by public health agencies.


Like many businesses, Loto-Québec is taking the necessary actions in the management of its operations and personnel, including but not limited to:


  • Installation of hand sanitizer dispensers (common areas, employee areas, restaurants and bars, prize claim offices, etc.)
  • Appropriate and more frequent cleansing and disinfecting of spaces (specifically all public spaces and prize claims offices). Additional cleaning staff has been mobilized to ensure the thorough cleaning of these areas every four hours.
  • Installation of signage in restrooms explaining good hand hygiene
  • Suspension of activities in casino performance halls
  • Daily wipe-downs of slot machines
  • Disinfecting of casino chips
  • Increased disinfecting during housekeeping operations in rooms and common areas at the Casino du Lac-Leamy hotel complex
  • Possible recording of Loto-Québec television games in the absence of a studio audience if necessary
  • etc.


Measures to ensure the safety and wellbeing of Loto-Québec personnel have also been put into place. Like other governmental entities, Loto-Québec is cancelling any non-essential business travel. In addition, the Corporation has requested that its employees not travel outside the country.


Loto-Québec also requested employees who travelled outside the country in recent weeks to remain at home for a period of 14 days. Those who show flu-like symptoms are also invited to stay at home and to contact the 811 hotline for evaluation. 


Loto-Québec takes this situation very seriously and will immediately implement additional measures as needed.


Patrice Lavoie
Corporate Director, Media and Public Affairs

Renaud Dugas
Senior Advisor, Media and Public Affairs

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