Press release

Montréal, June 15, 2016 – For the third time, Loto-Québec has been awarded Level 4 Responsible Gaming Framework certification from the World Lottery Association, the highest international recognition in the field of responsible gaming.

Highlights
• To receive the certification, Loto-Québec had to demonstrate that the WLA’s seven principles of responsible gaming had become an integral part of daily operations and that the Corporation continues to pursue a yet greater integration in that regard.
• Loto-Québec was the first lottery corporation in the world to earn WLA Level 4 certification in 2009 and a renewed certification in 2012.
• An international panel of independent experts in corporate social responsibility awards the certification. This renewal will be valid until 2019.
• The WLA brings together almost 150 lottery corporations from 80 countries.

Quote
“We are extremely proud to have earned WLA Level 4 certification for a third time, confirming the value of our responsible commercialization practices,” said Guylaine Rioux, Vice President, Responsible Gaming and Social Responsibility at Loto-Québec.

Responsible gaming at Loto-Québec: a priority
Loto-Québec has implemented several responsible gaming measures across its business sectors. These include Loto-Québec’s Code of Responsible Commercialization and the code intended for video lottery operators; employee and retailer training; Centres du hasard, which are customer information and awareness-raising kiosks; casino, gaming hall and Espacejeux.com self-exclusion programs; and various resources made available on the agameshouldremainagame.com website.

About Loto-Québec
Loto-Québec’s mission is to responsibly and efficiently manage games of chance in a controlled and measured fashion, in the interest of all Quebecers. Entertainment is at the heart of its activities.